Information about your data

Privacy policy

This policy explains how the personal data you provide when contacting Psicología Atlas Valencia through this website is processed.

Data controller

Celia Baciero Molpeceres, General Health Psychologist, registered under number CV:18.980, practising as Psicología Atlas Valencia.

Contact for privacy enquiries and to exercise your rights: psicologiaatlasvalencia@gmail.com.

Data and purposes

The psychologist responsible receives and processes requests to respond to enquiries and manage therapy services. The form sends messages to psicologiaatlasvalencia@gmail.com. New form entries and new logs containing email content are not stored in the WordPress database.

The form asks for your name and email address and lets you include a message. These details are used to respond to enquiries, provide information about services and manage appointment requests. Fields marked as required are needed so that we can respond.

Do not include diagnoses, reports or other health information in this form or in initial messages. Clinical information is handled separately within the therapeutic relationship, with the relevant specific privacy information.

Legal basis

Appointment requests and requests for information about services are handled on the basis of steps taken at your request before entering into a contract (Article 6(1)(b) GDPR). For other voluntary enquiries, the legal basis is the consent you give when sending them (Article 6(1)(a)). Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of earlier processing.

Data retention

Enquiry data is retained for as long as necessary to handle your request and related communications. Where applicable, data will be restricted and retained for the periods needed to meet legal obligations or address potential liabilities. Clinical records are subject to their own statutory retention periods.

Recipients and external services

Your data is not sold. Providers needed for email, hosting and form management may access it under the applicable terms, as may authorities where required by law.

The professional email address uses Gmail, a Google service. The email provider is involved in transmitting and storing messages in accordance with the terms and safeguards of the contracted service.

WhatsApp links take you to an external service. If you choose to use it, its own terms and privacy policy also apply. You can use the form or email if you prefer another contact method.

This website loads Google Fonts from external servers, which may disclose technical connection data to that provider. External services may involve international data transfers subject to the safeguards required by law. Provider information and applicable safeguards must reflect the configuration of the service used.

Your rights

You may request access, rectification, erasure, objection, restriction of processing and data portability, where applicable, by writing to the professional email address above. Additional information to verify your identity will only be requested if there are reasonable doubts.

You may also lodge a complaint with the Spanish Data Protection Agency.

Security and confidentiality

Access to data must be limited to authorised persons, and technical and organisational measures are applied to protect confidentiality. No communication system can guarantee absolute security.

Cookies and technical storage

In the configuration reviewed on 5 November 2026, no analytics or advertising cookies were detected on the public pages visited. WordPress uses session storage to check emoji compatibility (wpEmojiSettingsSupports). When you close the information notice, that choice is remembered in sessionStorage (atlas_technical_notice) for the duration of that tab session.

This storage serves technical purposes and is not used for advertising or profiling. Visiting the public website does not require accepting optional cookies that are not installed. You can clear site storage through your browser settings.

The private WordPress administration area may use authentication and security cookies. External services reached through links have their own policies. If analytics, advertising or other technologies requiring consent are added, visitors must be informed and those technologies must only be activated after consent has been obtained.

Updates

This policy will be reviewed when the processing activities or services used change.

Last updated: 5 November 2026.